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At FieldIndex, we go above and beyond to ensure we adhere to compliance laws and best practices. Please see the following resources for more details.
This End User Agreement (this Agreement) is a legal agreement between you (you or User) and FieldIndex, Inc. (Company, we, us, or our) governing your use of the FieldIndex platform, including all related software, applications, tools, and services (collectively, the Platform or Service).
By accessing or using the Platform, you agree to be bound by this Agreement. If you are using the Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to this Agreement, and references to "you" or "User" shall refer to both you individually and that organization.
FieldIndex provides an AI-powered platform designed to integrate with your project data, documents, communications, and third-party platforms to deliver real-time answers, automated workflows, risk detection, and operational insights. The Platform uses artificial intelligence and machine learning technologies to analyze your data and provide tailored responses and automation capabilities.
To access the Platform, you must create an account by providing accurate, current, and complete information. You agree to maintain and promptly update your account information to keep it accurate and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
You are solely responsible for all activities conducted through your account, whether or not authorized by you. We are not liable for any loss or damage arising from your failure to maintain account security.
You may use the Platform solely for lawful business purposes in accordance with this Agreement. You agree to use the Platform in compliance with all applicable laws, regulations, and third-party rights.
You agree not to:
We reserve the right to investigate violations of this Agreement and to take appropriate action, including removing content, suspending or terminating accounts, and reporting violations to law enforcement authorities.
You retain all ownership rights to the data, documents, and content you upload, submit, or make available through the Platform (Your Data). By using the Platform, you grant us a limited, non-exclusive, worldwide license to access, use, process, and store Your Data solely to provide, maintain, and improve the Platform and as described in our Privacy Policy.
You represent and warrant that:
While we implement backup procedures, you are solely responsible for maintaining your own backup copies of Your Data. We are not responsible for any loss, corruption, or unauthorized access to Your Data except as expressly provided in this Agreement.
Upon termination of your account, we will delete or anonymize Your Data in accordance with our data retention policies and applicable law, except where we are required to retain certain data for legal, regulatory, or legitimate business purposes.
The Platform uses artificial intelligence to generate responses, insights, and automated workflows based on Your Data. While we employ measures to ensure accuracy, AI-generated outputs may contain errors, omissions, or inaccuracies.
You acknowledge and agree that:
The Platform provides citations to source materials when generating responses. You should verify AI-generated information against cited sources when accuracy is critical to your use case.
We may use aggregated, anonymized data derived from Platform usage to improve our AI models and services, but we will not use Your Data to train models that serve other customers without your explicit consent.
The Platform, including all software, algorithms, designs, text, graphics, interfaces, and other content (excluding Your Data), is owned by us or our licensors and is protected by intellectual property laws. All rights not expressly granted to you are reserved.
Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your internal business purposes during the term of this Agreement.
You may not:
If you provide us with suggestions, ideas, or feedback about the Platform (Feedback), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into our products and services without compensation or attribution to you.
Access to the Platform requires payment of fees as specified in your subscription plan or order form. Fees are based on usage, license counts, and other variables as agreed upon.
We may change our fees upon thirty (30) days' written notice. Continued use of the Platform after fee changes take effect constitutes acceptance of the new fees.
You are responsible for all taxes associated with your use of the Platform, excluding taxes based on our net income.
This Agreement begins when you first access the Platform and continues until terminated by either party.
You may terminate this Agreement at any time by discontinuing use of the Platform and closing your account. You remain responsible for all fees incurred prior to termination.
We may suspend or terminate your access to the Platform immediately if:
Upon termination:
We will use commercially reasonable efforts to make the Platform available, but we do not guarantee uninterrupted or error-free operation. The Platform may be unavailable due to maintenance, upgrades, or circumstances beyond our control.
EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
The Platform may integrate with third-party services. We are not responsible for the availability, accuracy, or content of third-party services, and your use of such services is subject to their terms and conditions.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PLATFORM, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED DOLLARS ($100).
The limitations in this Section 10 do not apply to:
You acknowledge that the fees reflect the allocation of risk set forth in this Agreement and that we would not enter into this Agreement without these limitations on liability.
You agree to indemnify, defend, and hold harmless the Company, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
We will notify you promptly of any claim subject to indemnification and will cooperate with you in the defense. You may not settle any claim without our prior written consent if such settlement imposes obligations on us or admits liability on our behalf.
Each party agrees to maintain the confidentiality of the other party's Confidential Information and to use such information solely for purposes of this Agreement. "Confidential Information" means non-public information designated as confidential or that reasonably should be considered confidential given its nature and the circumstances of disclosure.
Confidential Information does not include information that:
A party may disclose Confidential Information if required by law or legal process, provided that party provides reasonable notice to allow the other party to seek protective measures.
We implement and maintain reasonable administrative, physical, and technical safeguards designed to protect Your Data from unauthorized access, use, or disclosure. These measures include:
We will notify you promptly of any security incident involving unauthorized access to Your Data, and we will take reasonable steps to mitigate the incident and prevent future occurrences.
While we implement strong security measures, no system is completely secure. You acknowledge that you provide Your Data at your own risk.
Each party agrees to comply with all applicable laws, regulations, and industry standards in connection with this Agreement.
You agree not to export, re-export, or transfer the Platform or any technical data derived from the Platform in violation of applicable export control laws and regulations.
If your use of the Platform is subject to industry-specific regulations (such as construction safety regulations), you are solely responsible for ensuring your use of the Platform complies with such regulations.
We may modify this Agreement from time to time by posting a revised version on our website or within the Platform. Material changes will be notified to you via email or prominent notice within the Platform.
Your continued use of the Platform after changes take effect constitutes acceptance of the modified Agreement. If you do not agree to the changes, you must discontinue use of the Platform.
We will provide at least thirty (30) days' notice for changes that materially reduce your rights under this Agreement.
This Agreement, together with our Privacy Policy and any applicable order forms or subscription agreements, constitutes the entire agreement between you and us regarding the Platform and supersedes all prior agreements and understandings.
This Agreement shall be governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of law provisions. Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the state and federal courts located in [County, State].
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Our failure to enforce any provision of this Agreement shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorized representative.
You may not assign this Agreement without our prior written consent. We may assign this Agreement without restriction. Any attempted assignment in violation of this provision is void.
The parties are independent contractors. This Agreement does not create a partnership, joint venture, employment, or agency relationship between the parties.
Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or governmental actions.
Notices under this Agreement must be in writing and delivered by email to the addresses provided in your account information (for you) or as specified on our website (for us). Notices are deemed received when sent to the correct email address.
This Agreement does not confer any rights or benefits on any third parties except as expressly provided herein.
Headings are for convenience only and do not affect interpretation. "Including" means "including without limitation." "Or" is not exclusive. "Days" means calendar days unless otherwise specified.
This Agreement may be executed in counterparts, each of which shall be deemed an original and all of which together constitute one agreement.
If you have questions about this Agreement, please contact us at:
FieldIndex, Inc.
Email: contact@tryfieldindex.com
BY USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT.
FieldIndex, Inc. (Company, we, us, or our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered platform (the Platform or Service).
By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the Platform.
We collect several types of information from and about users of our Platform:
Account Information: When you create an account, we collect:
User Data and Content: When you use the Platform, you provide:
Integration Data: When you connect third-party services:
Usage Information: When you access the Platform, we automatically collect:
Cookies and Tracking Technologies: We use:
You can control cookie preferences through your browser settings, but some features may not function properly if cookies are disabled.
Third-Party Integrations: When you connect third-party services to the Platform, we receive information from those services in accordance with their privacy policies and your authorization settings.
Business Partners: We may receive information about you from our business partners, such as companies that help us provide or improve our Service.
We use the information we collect for the following purposes:
We may use your information for other purposes with your explicit consent, which you may withdraw at any time by contacting us.
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
We may share your information with third parties when you explicitly authorize us to do so.
We share information with trusted third-party service providers who assist us in operating the Platform, including:
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
When you authorize integrations with third-party platforms, we share necessary information with those platforms to enable the integration functionality.
If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
We may disclose your information when required by law or in response to:
We may share aggregated, anonymized data that cannot identify you individually with third parties for research, marketing, analytics, or other purposes.
We retain your information for as long as necessary to provide the Platform and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
When you close your account, we will delete or anonymize your information within a reasonable timeframe, except where we must retain certain information for:
Information may persist in backup systems for a limited period after deletion from our primary systems.
You may request deletion of your information by contacting us. We will respond to your request in accordance with applicable data protection laws.
We implement comprehensive security measures to protect your information, including:
Technical Safeguards:
Administrative Safeguards:
Organizational Safeguards:
While we implement strong security measures, no system is completely secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the security of your account credentials and should notify us immediately of any unauthorized access.
In the event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable laws and take steps to mitigate the breach and prevent future incidents.
Depending on your location, you may have certain rights regarding your personal information:
You have the right to:
You may:
You may request deletion of your personal information, subject to certain exceptions where we must retain information for legal, regulatory, or legitimate business purposes.
You may:
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
You may opt out of marketing communications by:
You cannot opt out of service-related communications that are necessary for account administration.
To exercise any of these rights, please contact us using the information in Section 13. We will respond to your request within the timeframe required by applicable law, typically within 30 days.
We may request verification of your identity before fulfilling your request to ensure we are providing information to the correct person.
The Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information immediately. If you believe we have collected information from a child under 18, please contact us.
The Platform is operated in the United States. If you are located outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your country of residence.
For transfers from the European Economic Area (EEA), United Kingdom, or Switzerland, we use appropriate transfer mechanisms such as:
Regardless of where your information is processed, we apply the protections described in this Privacy Policy and comply with applicable legal requirements for international data transfers.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
You have the right to request:
You have the right to request deletion of your personal information, subject to certain exceptions.
You have the right to opt out of the sale of your personal information. We do not sell personal information.
We will not discriminate against you for exercising your CCPA rights.
You may designate an authorized agent to make requests on your behalf. We will require verification of the agent's authority.
California residents may submit requests by contacting us using the information in Section 13. We will verify your identity before fulfilling requests.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) and similar laws:
We process your personal information based on the following legal grounds:
You may contact our Data Protection Officer at: contact@tryfieldindex.com
You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have violated your privacy rights.
In addition to rights described in Section 6, you have the right to:
The Platform uses artificial intelligence and machine learning to:
We use your data to provide AI-powered services to you. We may use aggregated, anonymized data to improve our AI models generally, but we do not use your specific data to train models that serve other customers without your explicit consent.
While the Platform provides automated AI-generated outputs, we recommend human review of important decisions. You maintain ultimate control and responsibility for decisions made using Platform outputs.
If you are subject to decisions based solely on automated processing that produce legal or similarly significant effects, you have the right to:
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on our website and within the Platform.
For material changes that significantly affect your rights or how we use your information, we will:
Your continued use of the Platform after changes take effect constitutes acceptance of the updated Privacy Policy. If you do not agree to the changes, you must discontinue use of the Platform.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
FieldIndex, Inc.
Email: contact@tryfieldindex.com
Data Protection Officer: contact@tryfieldindex.com
Privacy Inquiries Response Time: We will respond to privacy inquiries within 30 days of receipt.
Some browsers transmit "Do Not Track" signals. We do not currently respond to Do Not Track signals because there is no industry standard for how to interpret these signals.
We use analytics services to understand how users interact with the Platform. We do not use your data for targeted advertising purposes. Any analytics data is used solely to improve Platform performance and user experience.
The Platform may include social media features (such as sharing buttons). These features may collect information about your interaction with them and may be governed by the privacy policies of the companies providing them.
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
We will never share your information with unauthorized parties.
Your data is protected with: Encryption, access controls, regular security assessments, and compliance with industry standards.
You control your data: You can access, correct, delete, or export your information at any time.
We respect your privacy: We collect only what is necessary to provide excellent service and protect it with comprehensive safeguards.
Transparency: We are committed to clear communication about our data practices.
Compliance: We comply with applicable privacy laws including GDPR, CCPA, and other data protection regulations.
BY USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND AGREE TO ITS TERMS.